AI Agent Improvement for Client Orientation | Сделайте мне это!

AI Agent Improvement for Client Orientation

implemented

Mbc

I feel that the AI agent should be made smarter and more client-oriented. It would be beneficial if the AI could better understand and address customer concerns, providing more tailored and helpful responses.

Created by Canny AI

May 30, 2025

Anastasia Shersneva

marked this post as

implemented

Hello!
Thanks for your comment. We agree that some issues really still need to be improved by our AI bot. We monitor mistakes and regularly train and correct Stepan.
We are glad to note that compared to last month, the total number of ratings increased by 4%, and 77% of them are positive. This is just the beginning, and we especially appreciate your frank feedback.
We assure you that we are interested in the quality of AI's work and we are taking steps to improve it every day. Thanks for helping us get better!